Unselfish Marketers Co. Ltd. Help Desk! - http://UnselfishSupport.com



Dear Valued UMers. I KNOW you are pleasantly surprised by the fact that even though we're +600 members I support you myself & as long as I still get about 8 hours away from the Internet to hug my family & do trivial stuff like sleeping...I do prefer NOT to outsource since I myself hate non-caring canned answers...BUT I need your HELP to continue helping you in person so please spend 2 minutes reading the below "Rules Of Engagement", THANKS
ALWAYS use the email you use to login to the vault so I instantly know you're an UMer
ALWAYS check the FAQs to see if your issue has been answered already (work in constant progress )
ALWAYS choose the Department that suits your issue best (choose domain over issue if you need Kevin's help @ PlugN'PlayVideos - VideoDirectPay AND JVM3 - JVMhosted if you need Dean's help)
NEVER open several tickets for the same issue = update the one you currently have
ALWAYS be as specific as possible
Do NOT just write: I can't login (giving me more than 20 domains to choose from...)
Write: I can't login to xyz membership or xyz domain
Do NOT just write: I can't download (giving me more than 1200 products to choose from...)
Write: I can't download xyz product - here's my receipt (always show me a receipt if applicable)
Do NOT just write: I host with you and I can't login
Write: I host xyz.com with you and I can't login
Do NOT tell me you want to host a 2nd domain with me unless you want to pay for a 2nd cPanel
Login to you current cPanel click "Addon Domains" & follow instructions. Host up to 999 addons Free

Do NOT just write: I installed a script and it doesn't work
Write: I installed xyz script at URL http://xyz.com/xyz and do give as many details as possible
IF PayPal mistakenly cancels your subscription (this happens to fellow UMers several times a week) & you want a resurrection then I need to see your latest PayPal receipt & do give me your PayPal email
PLEASE close your ticket when your issue is solved - yes, you can blurb me simultaneously :-)
ALWAYS view your ticket, "click here" after opening one - Keep that URL safe so you can get to my answer when your email provider decides you don't want to see emails sent from Unselfish Support.com - 98.7% of all tickets are answered within 24 hours so please do login and check :-)
Helpdesk Login  


EXPECT your computer to crash..! keep all your access codes on an ol' fashioned piece of paper = I hate to be your "Roboform Backup" :-)